Leak Finder

Where is your client journey leaking?

Seven honest questions, one per stage of the journey. Answer in plain practitioner language and see your two or three leakiest stages, what the leak is, and what fixes it.

Leak Finder

Where is your client journey leaking?

Seven honest questions, one per stage of the journey. Answer in plain practitioner language.

1

Be found

If someone searches for your modality in your area, does your practice come up?

2

Be understood

Does your website say who you help most, in your clients' words?

3

Build trust

Can a new visitor see how you work and what to expect in a first visit?

4

Capture interest

Is there a simple way for someone to leave their details or ask a question?

5

Follow up

When someone enquires after hours, do they hear back within a day?

6

Enquiry

Do enquiries land in one inbox, not voicemail or scattered emails?

7

Booking

Can someone book, confirm and get a reminder without calling you?

0 of 7 answered

Want to see your practice expressed?

The Leak Finder shows where the journey leaks. The Practice DNA Preview shows what your practice looks like when those leaks are stopped.

See your practice, expressed